I had the pleasure of working with Todd today on the purchase of my new Mini Cooper that i absolutely love! He replied to my email that i sent checking the status of a car first thing this morning and i made an appointment to see him this afternoon. He was very professional and patient as i inquired and test drove several cars. I ended up coming back later this evening anticipating purchasing a particular car and ended up changing my mind at the last minute and he was so accommodating. He even let me borrow his cellphone charger! ARC is lucky to have Todd on there team!! I would not hesitate to purchase all of my future cars there.
Working with Todd on finding and buying a car couldn't have been easier! He is straight forward and doesn't have a bunch of gimmicks up his sleeve. What I liked most about working with Todd was his fast response time. I had emailed him at 730pm one evening and wasn't expecting a response until the next day but he replied within minutes! He and Tim took care of all the work which made everything fast and painless. Thank you Todd and Tim for your friendly, outstanding service!
I cannot say enough great things about the quality, pricing and condition of the vehicles as well as the ethics and responsiveness of Mike Liles and Darren (owner) at ARC auto store. They were professional, responsive, knowledgeable, and walked me through any issues I had. Mike and I developed a good friendship along the way as his honesty and willingness to go above and beyond was a welcome change from those other dealers I had talked to for this specialty vehicle. The bottom line was, thanks to Mike and his organizational skills, persistence, and great attitude, and Darren, who is as good as they come as far as dealer owners go, I wound up with a great car and no regrets. Thank you gentlemen.
Todd in sales was a down to earth guy. He answered all my question. He was good an explaning the process of buying my vehicle. He was not a high pressure salesman. He even answered his phone after he sold me the car and answered more questions I had. I feel like I owe him lunch. He treated me like family. Shout out to Miles also good dude. The whole staff treated me way better than all the other lots I did not buy from. The lot had a nice variety of cars. Cars were all in good condition. I would tell anyone to buy from them.
This was my first car buying experience and I have no complaints. Todd sold me the car and he did a great job. He went out of his way to make sure I had all the papers and everything was in order. When I had a million questions, he patiently answered them and did not pressure me into buying the car. Everyone was very friendly and it wasn’t as stressful as I thought it would be. Overall, it was great.
Arc Auto Store is a US Car Dealer based in North Kansas City, Missouri. Arc Auto Store is located at 95 Design Dr, North Kansas City, MO 64116, USA.
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