I have always found them to be most cooperative and service minded. I think they are great. Being a woman, I don't feel like I am getting ripped off everytime I step in their door. I would highly recommend to anyone. They do go the extra mile for their customers. Very great customer service.
They did a fine job working on my cars, my problem is they listed the service for my car at one price and they charged me significantly more than was listed. I don't have an issue paying more for service but $75 more is kind of shocking when you are not expecting it. Just check the price before they do the work.
Hometown service just like it is supposed to be! While picking up family members in the River Market for a three-day road trip, I saw I had a tire going flat. First thing in my mind -- Jim's Discount Tire and Brake -- just a few miles away in Northtowne. Got there in a few minutes and within one hour of noticing my tire, I was on the highway for a family drive through the Ozarks. I appreciate a family owned business that wanted to get my family back on the road! And, no nonsense about buying a new tire -- they found the nail, repaired the tire and got me back on the road.
It was a pleasant experience and a professional staff. Their waiting room is not the most luxurious you're ever going to visit, but it's a place to wait. They have a very large open bay which is easy to look into and they welcome customers to go and speak with the techs and see the work being done. Their prices aren't the greatest but if you've done your homework... you can negotiate prices for multiple tires. At the end of the day... they provide a variety of services to manage car maintenance. The only issue I had with my visit was that I made an appointment for 4pm and my car didn't get INTO the bay until closer to 5.
DON'T GO HERE FOR AN INSPECTION!!! - I called to schedule an appointment for a vehicle inspection. They said they don't take appointments for inspections because "we don't make money off those." Instead they said come in at 8am since that's the best time to catch the inspector. The next day I took time off work to be there at 8am. I tell the employee I need an inspection. He said "we've got too much going on" and "it's gonna be a couple hours." The store was completely empty. No customers. No cars in the garage. I asked "you really can't spare 5 minutes for an inspection?" His reply: "It's not a priority" because "there's no money in it." They made me late for work for no reason. It's good to know Jim's Discount Tire and Brake only values their customers based on how much money they stand to earn. I'll be happy to let the Department of Revenue know this inspector is NOT doing their job.
Jim S Discount Tire Brake is a US Car Repair based in North Kansas City, Missouri. Jim S Discount Tire Brake is located at 101 Armour Rd, North Kansas City, MO 64116, USA.
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